Return Policy:
1 Orders can be cancelled before they are shipped. Once shipped, cancellations cannot be processed through our website.
Return Policy:
1- Return/Exchange is available for selected products, as specified on the product page on our website. Please note that the return policy for a product may change without prior notice.
2- If pick-up service is unavailable at your location, you must self-ship the product to our office address.
3- Refunds will be processed within 24 to 48 hours once the returned product is received.
4- Return/Exchange charges may apply based on individual cases.
Note for Return:
- Items must be unused and unwashed due to hygiene reasons.
- Products should be returned with original packaging and tags intact. Items without tags will not be accepted.
- Customized products cannot be returned or exchanged.
- Return/Exchange requests must be made within the specified return period (refer to the product page); otherwise, the product will not be accepted.